Delivery and Returns

UK Deliveries

Music book orders will cost £2.50 via Royal Mail | First Class

Product orders over £150 will be carriage free.

Orders below £150 will cost £7.50 Carriage.

If you need a guaranteed delivery day and time please call 01279 465155.

  • All goods purchased through our site will normally be delivered within 2 working days from the date of payment in full.
  • Some goods will show 5-7 working days, if we are unable to deliver within 5 working days we will contact you to let you know.
  • Orders placed via finance may take longer than 2 working days if there is a delay processing the finance documents.
  • If no one is available at your delivery address to receive the goods and the goods cannot be posted through your letterbox or left in a safe place nominated by you, we will leave a delivery note explaining how to rearrange delivery or where to collect the goods;
  • Please sign for all goods delivered by courier and/or any items requiring your signature for delivery as “unexamined” as well as your name when asked to sign by the courier.
    This is important because it means that you don’t have to fully inspect the item for any signs of damage before signature.
  • Delivery shall be deemed complete and the responsibility for the goods will pass to you once we have delivered the goods to the address including, any alternative address you have provided.
  • International deliveries are priced independently

click & collect

We are operating a click & collect service from our Bishops Stortford showroom between 10am – 4pm. Collection will be safely from the entrance of the store. We are not accepting cash so card payments only please.

call us 01279 465155

You can order and make payment over the phone. We will aim to get your parcel ready within a reasonable and agreed time.

shop online

Our online store is fully operational. Orders placed on stock items will be delivered within 1-3 working days. If an item is out of stock we will contact you with an ETA.

click & collect

We are operating a click & collect service from our Bishops Stortford showroom between 10am – 4pm. Collection will be safely from the entrance of the store. We are not accepting cash so card payments only please.

call us 01279 465155

You can order and make payment over the phone. We will aim to get your parcel ready within a reasonable and agreed time.

shop online

Our online store is fully operational. Orders placed on stock items will be delivered within 1-3 working days. If an item is out of stock we will contact you with an ETA.